Sourcing & Technical FAQ

Frequently Asked Questions

20 answers covering the points that matter before a polyurethane raw material order: grades and equivalents, MOQ and sampling, COA/TDS/SDS and REACH documentation, dangerous goods logistics, packaging and payment terms.

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Sourcing, MOQ & Quotation

How orders start: minimum quantities, sampling, pricing basis and lead times.

Is DOBO Chemical a manufacturer or a trading company?

DOBO Chemical (Ningbo Dongbo New Energy Co., Ltd.) is a specialised trading and technical solutions company. Raw materials are sourced from ISO 9001-certified Chinese producers with pre-shipment inspection and complete export documentation, which allows supply across several product lines from qualified upstream plants.

What is the minimum order quantity (MOQ)?

Trial orders usually start from 1 drum (200 kg), and 5–25 kg samples are available for evaluation. Commercial shipments are typically quoted as 1 x 20' or 1 x 40' FCL depending on the product, packaging and destination.

How fast will I receive a quotation?

Quotations for standard grades are usually sent within 24 hours on working days once we have the product, quantity, destination port and Incoterms. Requests that require grade matching or dangerous goods availability checks may take slightly longer.

Which Incoterms do you quote?

FOB Ningbo or Shanghai is quoted as standard, and CIF, CFR, EXW or DAP pricing can also be provided to your destination port. Send us the port and we will return both FOB and CIF options for comparison.

Can I get samples before placing a bulk order?

Yes. Samples of most grades, typically 1–5 kg, are provided free of charge; only the courier cost is borne by the buyer and can be deducted from the first bulk order. Samples are usually dispatched within 2–3 working days.

Still have a question?

Send your product, grade and destination port and we will reply with pricing, packing and documentation — usually within 24 hours on working days.

  • Grade matching and COA review before ordering
  • FOB and CIF quotations with DG availability confirmed
  • Samples dispatched within 2–3 working days
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DOBO

New Energy Co., Ltd.

Professional polyurethane raw material supplier, providing high-quality Polyol/MDI/TDI/Additives products and technical solutions for global customers.

Product Categories

  • Polyol
  • MDI
  • TDI

Contact Info

  • +86 (0)574 63296893
  • alice@dobonewenergy.com
  • Ningbo, Zhejiang, China
  • Mon-Fri: 9:00-18:00

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