Privacy Policy
Last Updated: January 2026
1. Introduction
DOBO Chemical (Ningbo Dongbo New Energy Co., Ltd.) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit an inquiry or contact form
- Request a product quote
- Subscribe to our newsletter
- Contact us via email, phone, or other communication channels
This information may include your name, company name, email address, phone number, and any other information you choose to provide.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including IP address, browser type, operating system, referring URLs, and pages visited. This information is used to improve our website and services.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process your requests and deliver requested information
- Send you updates about our products and services (with your consent)
- Improve our website and user experience
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (e.g., hosting, analytics)
- Legal authorities when required by law
- Business partners with your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and obtain a copy of your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent at any time (where processing is based on consent)
7. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.
9. International Data Transfers
As a global business, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: alice@dobonewenergy.com
Phone: +86 (0)574 63296893
Address: Ningbo, Zhejiang, China
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
