Terms of Service
Last Updated: January 2026
1. Acceptance of Terms
By accessing and using the website of DOBO Chemical (Ningbo Dongbo New Energy Co., Ltd.) ("we," "us," "our"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use this website.
2. Description of Service
DOBO Chemical provides information about polyurethane raw materials including Polyol, MDI, TDI, Additives, and Eco Plasticizers. Our website serves as an informational platform for potential customers to learn about our products and services, submit inquiries, and request quotes. We are a trading company that sources products from ISO9001-certified manufacturers and distributes them globally.
3. Use of Website
3.1 Permitted Use
You may use this website solely for lawful purposes related to your potential interest in our products and services. You agree to:
- Provide accurate and complete information when submitting inquiries
- Use the website in accordance with all applicable laws and regulations
- Respect the intellectual property rights of DOBO Chemical and third parties
3.2 Prohibited Activities
You agree not to:
- Use the website for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of the website
- Collect or harvest any personally identifiable information from the website
- Use automated systems (bots, scrapers) to access the website without permission
- Transmit malware, viruses, or any harmful code through the website
4. Product Information and Pricing
All product information, specifications, and descriptions provided on this website are for general reference purposes only. While we strive to provide accurate and up-to-date information:
- Product specifications may vary based on manufacturer and batch
- Pricing is subject to change without notice due to market fluctuations
- All prices quoted are indicative and require confirmation via official quotation
- Minimum order quantities may apply to certain products
- Delivery times are estimates and not guaranteed
For accurate product specifications, pricing, and availability, please contact us directly for a formal quotation.
5. Orders and Payment
Submission of an inquiry or quote request does not constitute a binding order. All orders are subject to:
- Written confirmation from DOBO Chemical
- Availability of products
- Acceptance of our standard terms of sale
- Completion of required documentation for international trade
Payment terms will be specified in the sales contract or proforma invoice. We typically require advance payment or letter of credit for international transactions.
6. Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, audio clips, data compilations, and software, is the property of DOBO Chemical or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from this website without our express written permission.
7. Disclaimer of Warranties
THIS WEBSITE AND ALL INFORMATION CONTAINED HEREIN ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR COMPLETENESS OF INFORMATION
- UNINTERRUPTED OR ERROR-FREE OPERATION
We do not warrant that the website will be secure, error-free, or free from viruses or other harmful components.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOBO CHEMICAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, data, or business opportunities
- Personal injury or property damage
- Costs of substitute products or services
- Any damages arising from your use of or inability to use the website
Our total liability for any claims arising from these Terms or your use of the website shall not exceed the amount of fees paid by you to DOBO Chemical in the twelve (12) months preceding the claim, or USD 100 if no fees have been paid.
9. Indemnification
You agree to indemnify, defend, and hold harmless DOBO Chemical, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
- Your breach of these Terms
- Your use of the website in violation of these Terms
- Your violation of any third-party rights
- Your violation of any applicable laws or regulations
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.
Any disputes arising from or relating to these Terms or the website shall first be attempted to be resolved through good faith negotiations. If negotiations fail, the dispute shall be submitted to the competent courts located in Ningbo, Zhejiang Province, China.
11. International Trade Compliance
You acknowledge that certain products may be subject to export control laws and regulations. You agree to comply with all applicable international trade laws and regulations, including but not limited to export, re-export, and import requirements.
12. Modifications to Terms
We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the website after any modifications constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
13. Termination
We may terminate or suspend your access to the website at any time, with or without cause, with or without notice, effective immediately. Upon termination, all provisions of these Terms which by their nature should survive termination shall remain in effect.
14. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.
15. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and DOBO Chemical regarding the use of this website and supersede all prior agreements and understandings.
16. Contact Information
For questions about these Terms of Service, please contact us at:
Email: alice@dobonewenergy.com
Phone: +86 (0)574 63296893
Address: Ningbo, Zhejiang, China
By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
