Sourcing & Technical FAQ

Frequently Asked Questions

20 answers covering the points that matter before a polyurethane raw material order: grades and equivalents, MOQ and sampling, COA/TDS/SDS and REACH documentation, dangerous goods logistics, packaging and payment terms.

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Products & Grades

Product range, grade matching and formulation support for polyurethane raw materials.

Which polyurethane raw materials can I source from DOBO Chemical?

Our portfolio covers polymeric MDI (PM200, CAS 9016-87-9), TDI 80/20 (CAS 584-84-9), liquefied MDI (MDI-50), HMDI and HDI, polyether polyols from MW 2000 to 6000 including flexible, HR, memory foam and rigid foam grades, PU systems for shoe soles and track binders, plus non-phthalate plasticizers (DOTP, DINCH) and methyl oleate.

Browse all products

How do I choose between polyether and polyester polyols?

Polyether polyols are selected for hydrolysis resistance, flexibility and cost efficiency in flexible and rigid foam, while polyester polyols offer higher mechanical strength and oil resistance for CASE and elastomer applications. Hydroxyl value and molecular weight then define flow behaviour, curing speed and final hardness.

Polyether polyol selection guide

Do you supply Chinese equivalents of BASF, Dow, Huntsman or Covestro grades?

Yes. Imported reference grades such as Lupranate, Voranol, Suprasec or Desmodur are regularly matched to Chinese equivalents, and equivalence is confirmed against key parameters including NCO content, hydroxyl value, viscosity and functionality before sampling.

See the grade comparison table

Can you help with formulation and technical support?

Our technical team assists with polyol blend design, catalyst and surfactant selection, isocyanate index calculation and processing parameters such as temperature, mixing ratio and curing. Formulation consultation is provided without charge for evaluation projects.

Technical support centre

Sourcing, MOQ & Quotation

How orders start: minimum quantities, sampling, pricing basis and lead times.

Is DOBO Chemical a manufacturer or a trading company?

DOBO Chemical (Ningbo Dongbo New Energy Co., Ltd.) is a specialised trading and technical solutions company. Raw materials are sourced from ISO 9001-certified Chinese producers with pre-shipment inspection and complete export documentation, which allows supply across several product lines from qualified upstream plants.

What is the minimum order quantity (MOQ)?

Trial orders usually start from 1 drum (200 kg), and 5–25 kg samples are available for evaluation. Commercial shipments are typically quoted as 1 x 20' or 1 x 40' FCL depending on the product, packaging and destination.

How fast will I receive a quotation?

Quotations for standard grades are usually sent within 24 hours on working days once we have the product, quantity, destination port and Incoterms. Requests that require grade matching or dangerous goods availability checks may take slightly longer.

Which Incoterms do you quote?

FOB Ningbo or Shanghai is quoted as standard, and CIF, CFR, EXW or DAP pricing can also be provided to your destination port. Send us the port and we will return both FOB and CIF options for comparison.

Can I get samples before placing a bulk order?

Yes. Samples of most grades, typically 1–5 kg, are provided free of charge; only the courier cost is borne by the buyer and can be deducted from the first bulk order. Samples are usually dispatched within 2–3 working days.

Documentation & Compliance

COA, TDS, SDS, REACH documentation, inspection and shelf life.

Which documents are provided with each shipment?

Every shipment includes the Certificate of Analysis (COA), commercial invoice, packing list, bill of lading and certificate of origin. TDS and SDS are available on request, and dangerous goods shipments additionally include the dangerous goods declaration and UN packaging certificates.

Are your products supported by REACH documentation for EU import?

Products supplied to EU customers are accompanied by Safety Data Sheets meeting REACH requirements, and SVHC declaration letters can be issued for the specific grade. Please state your target market and registration requirements when inquiring so registration status can be confirmed grade by grade.

REACH import guide

Can third-party inspection be arranged before shipment?

Yes. Pre-shipment inspection by SGS, BV or Intertek can be arranged at the buyer's request, including sampling, sealing and laboratory testing before the container is loaded.

What is the shelf life of MDI, TDI and polyols?

Polymeric MDI and TDI typically have a 6-month shelf life in sealed original containers stored at 15–30°C, while polyether polyols are generally 12 months. Containers should stay closed and away from moisture and heat; crystallised MDI is reversible by gentle heating to 40–50°C.

Are DOTP and DINCH phthalate-free options?

Yes. DOTP (CAS 6422-86-2) and DINCH (CAS 166412-78-8) are non-phthalate plasticizers used where phthalate restrictions apply, including consumer goods, medical device PVC and toy-related applications, subject to the compliance documents required in your market.

DINCH plasticizer details

Logistics & Dangerous Goods

Packaging, DG classification, transit times and trial shipments.

Do you ship dangerous goods such as MDI and TDI?

TDI and most MDI grades are classified as dangerous goods (UN 2078, Class 6.1). They are shipped with UN-certified packaging, DG labels and full documentation, and DG acceptance together with vessel availability is confirmed for your destination port before quotation.

Dangerous goods shipping guide

What packaging options are available?

Standard options include 200 kg and 250 kg nitrogen-padded steel drums, 1000 kg IBC totes, ISO tank containers for bulk liquid and flexitanks for selected plasticizers and oleochemicals. Customised or private-label packaging is available subject to MOQ.

How long does sea freight take from Ningbo?

Typical transit times from Ningbo Port are about 7–10 days to Southeast Asia, 15–20 days to the Middle East, 25–35 days to Africa, 30–35 days to Europe and 30–40 days to South America. Dangerous goods may require specific vessel schedules, which we confirm together with the quotation.

Can small trial quantities be shipped by LCL or courier?

LCL consolidation and courier shipments (DHL/FedEx) are available for samples and trial quantities of non-DG products. Unit freight cost is higher than FCL, so LCL is normally used for evaluation rather than regular supply.

Payment & Ordering

Payment terms and the steps from quotation to confirmed order.

What payment terms do you accept?

T/T is accepted in the usual form of 30% deposit with the balance against copy of shipping documents, together with L/C at sight for larger contracts and Trade Assurance orders through Alibaba.com. Terms for repeat and long-term contracts can be discussed case by case.

How do I place an order or request a quote?

Send the product, grade, quantity, destination port and required documents through the contact form, WhatsApp or email. We reply with pricing, packing, lead time and the documentation list, and confirm the order once specification and payment terms are agreed.

Request a quotation

Still have a question?

Send your product, grade and destination port and we will reply with pricing, packing and documentation — usually within 24 hours on working days.

  • Grade matching and COA review before ordering
  • FOB and CIF quotations with DG availability confirmed
  • Samples dispatched within 2–3 working days
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DOBO

New Energy Co., Ltd.

Professional polyurethane raw material supplier, providing high-quality Polyol/MDI/TDI/Additives products and technical solutions for global customers.

Product Categories

  • Polyol
  • MDI
  • TDI

Contact Info

  • +86 (0)574 63296893
  • alice@dobonewenergy.com
  • Ningbo, Zhejiang, China
  • Mon-Fri: 9:00-18:00

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